Terms and Policies

This page outlines the terms and policies for using Cer-Bots' AI-automated chatbots. As a business dedicated to enhancing your sales, marketing, and support teams, we strive to ensure transparency and trust regarding our service usage guidelines, data privacy, and information security.

Usage Guidelines and Terms of Service

At Cer-Bots, we are committed to providing our clients with effective automated chatbot solutions while ensuring a smooth and transparent experience. By using our services, you agree to adhere to our terms of service, which include guidelines for proper use, restrictions against misuse, and the necessity of maintaining the integrity and security of our systems. Our chatbots are designed to optimize your business processes, and any attempt to manipulate or exploit these systems is strictly prohibited. Clients are responsible for ensuring that their use of Cer-Bots' services does not infringe upon any applicable laws or regulations. We reserve the right to suspend or terminate service for any violations of these terms.

Privacy Policy and Data Security

Protecting your privacy and data is a top priority at Cer-Bots. We have implemented robust security measures to safeguard all information collected through our automated chatbot services. Our privacy policy outlines the types of data we collect, the purpose of data collection, and the procedures we follow to protect this information. We ensure that any personal or business data shared with us is used solely for the purposes of optimizing chatbot functionality and is never sold or shared with unauthorized third parties. Our systems are designed with industry-standard encryption and security protocols to ensure that your information remains private and secure at all times.

Information Protection and User Responsibilities

Cer-Bots takes the protection of client information seriously, employing both technological and administrative measures to prevent unauthorized access or disclosure. Clients are urged to maintain strong security practices, including safeguarding login credentials and promptly reporting any suspicious activity to our support team. By using our services, clients agree to our data protection policies and are encouraged to regularly review updates to these policies to remain informed of any changes. Additionally, we provide tools and resources to help users manage their data preferences and ensure compliance with all applicable data protection laws. Our commitment is to uphold the highest standards of information protection for all our clients.

Client Confidentiality

At Cer-Bots, we prioritize your privacy and confidentiality. We are committed to protecting your sensitive information and ensuring that all data shared with us remains secure and confidential. Our team adheres to strict privacy policies and industry best practices to safeguard your business information.

Rest assured; your trust is our top priority.

Terms and Conditions

Effective Date: October 2024

1. Introduction

Welcome to Cer-Bots. By using our services, including but not limited to chatbot development and integration via ManyChat.com (the "Services"), you agree to comply with and be bound by these Terms and Conditions ("T&C"). Please read these T&C carefully. If you do not agree with these terms, do not use our Services.

2. Services

We provide chatbot development and management services, including but not limited to designing, implementing, and maintaining chatbots for social media platforms. The scope of our Services will be outlined in separate agreements or contracts with each client.

3. Client Responsibilities

  • Accuracy of Information: Clients must provide accurate and complete information necessary for us to perform the Services.
  • Compliance with Laws: Clients are responsible for ensuring that their use of the chatbots complies with all applicable laws, regulations, and platform policies.
  • Content Approval: Clients must review and approve the content and functionality of the chatbot before it goes live.

4. Payment and Fees

  • Fees: Fees for our Services will be outlined in separate agreements or contracts. Payment terms, including due dates and methods of payment, will also be specified in these agreements.
  • Late Payments: Late payments may incur interest charges or additional fees as specified in the agreement.

5. Intellectual Property

  • Ownership: All intellectual property rights related to the chatbots we create, including but not limited to design, code, and content, remain with [Your Company Name] unless otherwise agreed upon in writing.
  • License: We grant clients a non-exclusive, non-transferable license to use the chatbot for the purpose specified in the agreement.

6. Confidentiality

  • Confidential Information: Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the Services.
  • Exceptions: Confidentiality obligations do not apply to information that is publicly available or required to be disclosed by law.

7. Limitation of Liability

  • No Warranty: Our Services are provided "as is" and we make no warranties, express or implied, regarding the performance or results of the chatbot.
  • Limitation of Liability: Our liability for any claims arising out of the use of our Services is limited to the amount paid by the client for the specific Services in question. We are not liable for indirect, incidental, or consequential damages.

8. Indemnification

Clients agree to indemnify and hold harmless Cer-Bots, its officers, employees, and agents from any claims, losses, liabilities, damages, or expenses arising out of their use of our Services or any violation of these T&C.

9. Termination

  • Termination by Client: Clients may terminate the agreement by providing written notice, subject to any cancellation fees or terms specified in the agreement.
  • Termination by Us: We reserve the right to terminate our Services or the agreement if clients fail to comply with these T&C or any other agreement terms.

10. Amendments

We may update these T&C from time to time. Any changes will be posted on our website and will be effective immediately upon posting. Continued use of our Services after any changes constitutes acceptance of the new terms.

11. Contact Information

For any questions about these T&C or our Services, please contact us at:

Cer-Bots

support@cer-bots.com

Declaration of Agreement:

By proceeding with this purchase, you acknowledge and agree to the following terms:

  1. Service Agreement: You are engaging Cer-Bots to provide social media chatbot services using ManyChat. Our services aim to enhance and upscale your business by leveraging the full potential of ManyChat's features.

  2. Scope of Services: The scope of the services provided will be outlined in the service agreement or proposal specific to your needs. Any additional services not included in the initial agreement may be subject to additional charges.

  3. Payment Terms: Payment is due upon checkout. By completing this transaction, you agree to pay the total amount specified for the services provided.

  4. Cancellation and Refund Policy: Once payment is processed, cancellations or refunds are subject to our cancellation and refund policy, which is available on our website. Please review this policy carefully before completing your purchase.

  5. Data Protection: We are committed to safeguarding your information. Any data collected will be used in accordance with our Privacy Policy, which is available on our website.

  6. Intellectual Property: Any custom-created content or chatbot sequences developed as part of our service remain the intellectual property of Cer-Bots until full payment is received.

  7. Liability: Cer-Bots will provide services to the best of our abilities. However, we are not liable for any direct, indirect, or consequential damages arising from the use of our services or any failure to meet business expectations.

  8. Agreement to Terms: By proceeding with the checkout, you confirm that you have read, understood, and agreed to the terms outlined above. You also agree to comply with any additional terms specified in your service agreement and this page.               

 

If you have any questions or concerns, please contact us before completing your purchase.

Need Assistance?

Contact Cer-Bots to learn more about our AI automated chatbots and how we prioritize your data privacy and security.